Retirement Services Supervisor

Under direction, the Retirement Services Supervisor supervises, assigns, reviews and participates in the activities of subordinate member services personnel located within the Sacramento County Employees Retirement System (SCERS) to assist in carrying out administrative procedures in accordance with the County Employees Retirement Law of 1937 and other Retirement Board and state policies; ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to the assigned area of responsibility.

Examples of Knowledge and Abilities

Knowledge Of:

• Principles and practices of supervision, discipline, leadership, mentoring and training.
  
• Team dynamics and team building.
  
• Benefits calculation methods within qualified retirement plans.
  
• Federal, state, and local retirement codes/laws affecting pension benefits.
  
• The purpose and organization of the SCERS Retirement Services Division.
  
• County Employee Retirement Law of 1937.
  
• Office procedures, methods and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment.
  
• English usage, spelling, grammar, and punctuation.
  
• Payroll processes as they affect pension contributions.
  

Ability To:

• Select, supervise, train, and evaluate staff.
  
• Plan, coordinate, assign, and review the work of subordinate staff.
  
• Investigate and resolve disciplinary issues.
  
• Work independently, prioritize work, coordinate activities and meet critical deadlines.
  
• Develop and maintain cooperative and effective working relationships with others.
  
• Communicate clearly and concisely, both verbally and in writing, with subordinates, peers, members, and the public.
  
• Interpret and apply applicable federal, state and local laws, codes, and regulations.
  
• Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met.
  
• Collect and compile a variety of data and information.
  
• Develop procedures for documenting the components of retirement service administration.
  
• Learn and apply County personnel procedures and rules.
  
• Learn, apply and ensure adherence to departmental policies and procedures.
  
• Make presentations before large and small groups.
  

Minimum Qualifications

Two years of full-time paid experience leading or supervising a group of employees responsible for performing administrative duties in a pension, retirement, financial services, benefits administration, or accounting field.

Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. https://www.governmentjobs.com/careers/sacramento/jobs/3697234/retirement-services-supervisor

This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on:
10/11/2024, 10/25/2024, 11/22/2024, 12/20/2024 (Final)